An Enterprise Resource Planner (or ERP) is an integrated suite of ICT Systems that share a common process and data model, supporting end-to-end business workflows. These integrated systems unite otherwise segregated processes in finance, human resources, procurement and operations, helping to track information and gather insights across an organisation.
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We recommend organisations review their processes and data models, and their supporting systems, every 7 to 10 years. Regular review of your ERP’s performance against what your organisation requirements are will help determine any inefficiencies early, and allow delivery of timely maintenance to maximise its lifespan. A review will also determine whether it’s an optimal time to maintain an existing implementation, or replace it entirely.